Civic Issue Tracking System

What is civic issues tracking system?

Civic Issues Tracking system is a new, technological way of reporting civic issues in a local government area to relevant authorities.

Why Civic Issues Tracking System?

Simply because of current reporting methodologies are outdated. :(

According to the administration system in Sri Lanka, local governments consist of municipal councils, urban councils and divisional councils. Among them municipal and urban council regions are the most crowded. Those councils are responsible for providing a variety of local public services including roads, sanitation, drains, housing, libraries, public parks and recreational facilities. But in those areas, there is considerable number of unattended or unsolved physical civic issues.

Currently citizens can report their physical civic issues to those authorities,

• By a letter,
• Over the telephone,
• Go to the local authority and complain.

These are inefficient and outdated methods considering the technology being used today. Therefore people tend to consider these methods as troublesome ones. Sometimes they even don’t know exactly where to report and how to report. Therefore there is a necessity of a new way of reporting physical civic issues to the local authorities in a more effective and easy way.

Our solution is CIVIC ISSUES TRACKING SYSTEM.

Advantages of Civic Issues Tracking System

• Reporting will become straight forward and user friendly, which takes less amount of time.
• System will provide more features rather than conventional reporting mechanisms (i.e. multimedia can be sent with the complaint; geo tag technology will be used).
• Civic Issues Tracking system will facilitate to make suggestions to the authorities to getting reported issues fixed.
• People can get notified about the reported issues.(about the current situation of the solution, whether any action has been taken, has the issue been solved etc. )

Ultimately Civic Issues Tracking System will make the living areas of the citizens more pleasant.

Civic Issues Tracking System is going to be implemented and used for betterment of  the public. Hence Civic Issues Tracking System is considered as a system which provides a huge social service.

Our motto :- A Happy neighbourhood  

Making the neighbourhood of people a pleasant one. Clearly a SOCIAL SERVICE